Introduction
Kelly by the numbersVision, Mission, Values
Our supply chain
ESG oversightBoard diversity
Diversity, equity, and inclusionSustainability and social impact
Our sustainability philosophy at Kelly recognizes the interconnectedness between business, the environment, and society. We meet our sustainability goals and aim to add to our progress each year with the help of strong partnerships and collaborations with our employees, talent, suppliers, customers, and community.
Kelly proudly maintained our sustainability strategic focus in 2022, doing our part to help ensure a just and sustainable future for all. Here are a few highlights from the year, which are also outlined in this report:
Taking on environmental challenges with transparency: In 2022, we expanded our environmental approach, redefining our global footprint and thinking differently about opportunities in our industry to mitigate climate change impact.
Doing DEI differently: Kelly is committed to scaling our DEI journey beyond the reach of Kelly people to also impact the broader workforce where we advocate for equity, fair treatment, and opportunity for all. In 2022, we strengthened our Kelly Affinity Groups, integrated processes that support inclusion globally, and appointed our first-ever Chief Diversity Officer with a focus on our workforce, workplace, and marketplace.
Formalizing ESG governance: Our new ESG Advisory Committee provides the oversight critical for ensuring ESG considerations are integrated into all Kelly decision-making processes. We’re excited about formalizing this additional layer of accountability in 2022.
Kelly is committed to doing more each year to drive meaningful change for people and our planet. We hold ourselves accountable by aligning our initiatives with the Ten Principles of the United Nations Global Compact. We take pride in being signatories and supporters of this worldwide initiative.
I am grateful to our many partners in this important work, and I thank you for reviewing the pages of this report to learn more about our sustainability initiatives.
President and Chief Executive Officer
2022 revenue of $4.9 billion
20.4% gross profit
More than 300,000 temporary employees assigned to a variety of global customers in 2022.
Top 3 on Staffing Industry Analysts 2022 lists of Largest US workforce providers #1 in education, #2 in life sciences, and #3 in engineering.
Supported by over 4,400 active supplier partners globally.
Kelly education celebrated its 25th anniversary of learning, growing, and impacting students and schools.
Leading managed services provider with $9.4 billion spend under management.
The Substitute Educator of The Year Award is a longstanding tradition at Kelly Education, the largest provider of substitute talent nationwide, that recognizes and honors teachers’ contributions to students’ lives. This year, in celebration of Kelly Education’s 25th anniversary, the national substitute teacher award program recognized four recipients selected from nearly 1,100 submissions, who received a $5,000 bonus plus an additional $1,500 to give to their school of choice.
To be the most creative, insightful, and agile talent company, committed to uniting vital talent with great organizations where, together, we thrive.
We connect people to work in ways that enrich their lives.
Our values are built upon a tradition of integrity, quality, and service excellence — keys to longstanding relationships we create with customers, employees, suppliers, and communities in which we live and work.
We build strong relationships and create Kelly advocates for life.
We own and resolve customer and candidate issues with urgency.
We treat every customer, employee, and supplier with respect and integrity.
We continuously seek opportunities to innovate and improve the Kelly experience
Our talent promise
Kelly’s five specialties
Kelly has an established supplier network of approximately 4,491 active suppliers. Kelly provides services across two categories: talent supply chain services and third-party vendors and suppliers. Our talent supply chain offers workforce solutions for suppliers, mainly through Managed Service Providers (MSP), while also supporting Staffing Solutions, Recruitment Process Outsourcing (RPO/Permanent) solutions, and Business and Professional Services (BPS).
The Board of Directors is responsible for leading effective oversight over the affairs and strategy of the company while providing long-term value for all our stakeholders and shareholders.
Kelly complies with the listing standards of the Nasdaq® Global Market on controlled companies. Kelly’s corporate governance structure is further detailed in the Governance section and Proxy Statement, which disclose Board committees and responsibilities, Board structure, experience and composition, strategy and risk oversight, and executive compensation.
Consistent with the best practices of Corporate Governance, Kelly’s Corporate Sustainability and Environmental, Social, and Governance (ESG) Strategy is overseen by the Board of Directors together with multiple Board committees that oversee specific ESG areas. The Audit Committee provides oversight to cyber risk and security and business continuity; talent attraction, retention, and compensation are overseen by the Compensation and Talent Committee; and corporate governance is overseen by the Nominating and Governance Committee. Management reports to the Board through an ESG advisory committee comprised of a cross-functional leadership team chaired by the Corporate Sustainability and ESG Lead.
Kelly named No. 2 Best Professional Recruiting Firm and Temporary Staffing Firm in America by Forbes in 2022
Everest Group named Kelly a 2022 Leader for Contingent Workforce Management (CWM)/Managed Service Provider (MSP), Service Procurement/Statement of Work (SOW), U.S. Engineering Contingent Staffing Services, U.S. Business & Professional Contingent Staffing Services, and a Major Contender for U.S. IT Contingent Staffing Services and Recruitment Process Outsourcing (RPO)
Kelly named a Top Five Company for Remote Jobs in 2023. For the tenth consecutive year, Kelly has been named to FlexJobs’ annual list of the Top 100 Companies to Watch for Remote Jobs
Kelly has been named the No. 1 employer on FlexJobs’ inaugural list of the Top 100 Companies for Hybrid Jobs in 2022
Great Place to Work certified KellyOCG in Australia, Malaysia and India
Kelly Italy Receives Top Employer 2022 Certification for the fourth consecutive year
Kelly Mexico recognized as a 2022 Super Company for Women by Expansión Magazine and Top Companies
Kelly named to Forbes 2022 List of America’s Best Employers for Diversity for second consecutive year
Kelly earned a perfect score on the Human Rights Campaign Foundations 2022 Corporate Equality Index for the fifth consecutive year
The Great Lakes Women’s Business Council named Kelly a 2022 Excellence in Supplier Diversity Award winner in the Best-in-Class category for successfully integrating supplier diversity into their corporation and having meaningful results in certified Women Business Enterprise (WBE) spend
Kelly earned the Military Friendly Employer and Military Friendly Spouse Employer designation by VIQTORY for the seventh consecutive year
EcoVadis Silver sustainability rating 2022
CDP C score, Awareness band 2022
In March 2022, Kelly acquired RocketPower, a leading provider of Recruitment Process Outsourcing (RPO) services to Silicon Valley hi-tech companies and startups. This acquisition advances KellyOCG’s growth strategy, enhancing its capabilities with high-margin specialization in RPO and the high-tech industry.
In May 2022, Kelly acquired Pediatric Therapeutic Services (PTS) to expand Kelly Education business specialization. PTS currently supports schools throughout Pennsylvania and Delaware by providing state and federally mandated in-school therapy services including occupational therapy, physical therapy, speech-language pathology, and mental and behavioral health services.
In March 2022, Kelly acquired RocketPower, a leading provider of Recruitment Process Outsourcing (RPO) services to Silicon Valley hi-tech companies and startups.
This report, published annually, summarizes the progress of Kelly’s Corporate Sustainability and ESG Strategy efforts for the 2022 calendar year, spanning January 1 to December 31, 2022. In some cases, as noted, we included accumulated data and information about programs and activities relevant to our Corporate Sustainability and ESG performance that occurred in previous years and recognitions awarded in 2023. The report scope focuses on global operations with direct operational control and business partners across the value chain who support our operations worldwide.
The Corporate Sustainability team collected the data presented in this report by collaborating with the relevant operational areas of Kelly. The data has been reviewed by Kelly's Internal Audit Team, with estimations clearly disclosed.
Any assumptions and secondary data for estimations have been specified in the content or ESG index section.
Kelly’s 2022 Corporate Sustainability and ESG report aligns with external non-financial sustainability assessments such as CDP, EcoVadis, and the financial disclosures included in our most recent Annual Report on Form 10-K filed with the U.S. Securities and Exchange Commission (SEC). The following frameworks inform the report: Global Reporting Initiative (GRI) standards, Sustainability Accounting Standards Board (SASB), and references to the United Nations Sustainable Development Goals (UN SDGs). Since 2019, Kelly has been a proud signatory of the Ten Principles of the United Nations Global Compact (UNGC). We are committed to making these principles part of our strategy and business culture.
This report has been registered to GRI and is annually informed to the UNGC. The content in this report is not expected to be verified or audited externally by any agency or third-party organization.
Any questions or feedback?
sustainability@kellyservices.com
