ESG Index

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
GRI 2: General Disclosures
Organizational details	Kelly Services, Inc. is a publicly held C corporation incorporated in the state of Delaware. Our shares are traded on the NASDAQ stock exchange. About Kelly Global coverage Mergers and acquisitions 2022 Form 10-K, page 1, Exhibit 21	2-1
Entities included in the organization's sustainability reporting	About this report Stakeholder engagement and materiality Communication and reporting 2022 Form 10-K	2-2		SDG 17
Reporting period, frequency and contact point	About this report	2-3
Restatements of information	Any restatements of information, reasons, and effects are indicated within the body of the report. There are no restatements to Kelly's 2021 Corporate Sustainability and ESG Report.	2-4
External assurance	About this report	2-5

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Activities, value chain and other business relationships	About Kelly Global coverage Mergers and acquisitions 2022 Form 10-K, page 3	2-6
Employees	Our people 2022 Form 10-K, page 5	2-7	SV-PS-330a.1	Principle 6 SDG 8, 10
Workers who are not employees	Our people 2022 Form 10-K, page 5	2-8
Governance structure and composition	Governance structure and ESG accountability 2022 Form 10-K 2023 Proxy,	2-9
Nomination and selection of the highest governance body	2023 Proxy	2-10
Chair of the highest goverance body	Governance structure and ESG accountability 2023 Proxy	2-11
Role of the highest governance body in overseeing the management of impacts	Governance structure and ESG accountability 2023 Proxy	2-12
Delegation of responsibility for managing impacts	Governance structure and ESG accountability Risk management Business continuity Communication and reporting	2-13

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Role of the highest governance body in sustainability reporting	Governance structure and ESG accountability About this report Materiality assessment Communication and reporting	2-14
Conflicts of interest	Ethics and business conduct Code of Business Conduct and Ethics 2022 Form 10-K	2-15
Communication of critical concerns	Ethics and business conduct Code of Business Conduct and Ethics 2022 Form 10-K 2023 Proxy	2-16
Collective knowledge of the highest governance body	Governance structure and ESG accountability 2023 Proxy	2-17
Evaluation of the performance of the highest governance body	2023 Proxy	2-18
Remuneration policies	Global compensation philosophy 2023 Proxy	2-19
Process to determine remuneration	Global compensation philosophy 2023 Proxy	2-20
Annual total compensation ratio	2023 Proxy	2-21
Statement on sustainable development strategy	Message from our President and CEO Message from our ESG Advisory Committee	2-22

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Policy commitments	Kelly does not follow the precautionary principle approach, however, has policies and guidelines in place, as well as a comprehensive risk management plan. Ethics and business conduct Code of Business Conduct and Ethics Supplier Code of Conduct Human Rights policy	2-23		Principle 10
Embedding policy commitments	Ethics and business conduct Code of Business Conduct and Ethics Supplier Code of Conduct Human Rights policy	2-24
Processes to remediate negative impacts	Ethics and business conduct Code of Business Conduct and Ethics Supplier Code of Conduct Human Rights policy Confidential Reporting Hotline	2-25
Mechanisms for seeking advice and raising concerns	Ethics and business conduct Code of Business Conduct and Ethics Supplier Code of Conduct Human Rights policy Confidential Reporting Hotline	2-26	SV-PS-510a.1	Principle 10

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Compliance with laws and regulations	Kelly has not identified any non-compliance with environmental laws and/or regulations for current reporting period. 2022 Form 10-K	2-27
Membership associations	Memberships and associations Global health and safety memberships and associations SDEI affiliations/memberships	2-28
Approach to stakeholder engagement	Kelly's materiality assessment considers possible violations of Human Rights. The company's Code of Business Conduct and Ethics, Human Rights Policy, and Supplier Code of Conduct communicates the expectations to address violations of company policies. Stakeholder engagement and materiality Human Rights Policy Supplier risk management	2-29		SDG 17
Collective bargaining agreements	Kelly does not have employees participating in collective bargaining agreements. Human rights Human Rights Policy	2-30

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
GRI 3: Material Topics
Process to determine material topics	Stakeholder engagement Materiality assessment	3-1
List of material topics	Materiality assessment	3-2
Economic performance
Direct economic value generated and distributed	Kelly by the numbers 2022 Form 10-K	201-1		SDG 8, 9
Financial implications and other risks and opportunities due to climate change	Climate Risk Assessment CDP Climate Change 2022	201-2		SDG 13
Defined benefit plan obligations and other retirement plans	Employee wellness 2022 Form 10-K 2023 Proxy	201-3
Indirect economic impacts
Infrastructure investments and services supported	Kelly Relief Fund	203-1		SDG 5, 9, 11
Significant indirect economic impacts	Social investment programs Kelly Engage	203-2		SDG 3, 8
Procurement practices
Proportion of spending on local suppliers	Supplier diversity, equity, and inclusion	204-1

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Anti-corruption
Operations assessed for risks related to corruption	Ethics and business conduct Code of Business Conduct and Ethics Supplier Code of Conduct	205-1		Principle 10
Communication and training about anti-corruption policies and procedures	Ethics and business conduct Code of Business Conduct and Ethics Supplier Code of Conduct	205-2		Principle 10
Confirmed incidents of corruption and actions taken	We are not aware of any incidents of corruption. 2022 Form 10-K	205-3		Principle 10
% of employees who read and acknowledged the Code of Business Conduct and Ethics	Ethics and business conduct Code of Business Conduct and Ethics			Principle 10
% of Suppliers who read and acknowledged the Supplier Code of Conduct	Supplier engagement and performance management Supplier Code of Conduct			Principle 10
Anti-competitive behavior
Legal actions for anti-competitive behavior, anti-trust, and monopoly practices	No known legal proceedings in the United States related to corruption, bribery, anti-competitive practices, or freedom of association. 2022 Form 10-K	206-1		Principle 10
Tax
Approach to tax	2022 Form 10-K	207-1

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Energy
Energy consumption within the organization ¹	24,220 MWh Carbon emissions and energy efficiency	302-1		Principle 7, 8, 9 SDG 8, 13
Energy intensity ²	0.034 (MWh/SqFt) Carbon emissions and energy efficiency	302-3		Principle 8 SDG 8, 13
Reduction of energy consumption	8,413 MWh Carbon emissions and energy efficiency	302-4
Water and Effluents
Interactions with water as a shared resource	Water consumption	303-1		Principle 8
Water withdrawal	Water consumption	303-3
Water discharge	Water consumption	303-4
Water consumption	Water consumption	303-5
Biodiversity
	Our industry does not use natural resources for product or service development and therefore does not impact biodiversity directly.	304
Emissions
GHG emissions by Scope (mtCO₂e) ^{3 4}
Direct (Scope 1) GHG emissions	Carbon emissions and energy efficiency	305-1		Principle 7, 8 SDG 3, 13
On-site combustion	1,447.95
Mobile combustion	11.98

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Emissions
Indirect (Scope 2) GHG emissions facilities	Carbon emissions and energy efficiency	305-2		Principle 7, 8 SDG 3, 13
Electricity facilities (location-based)	5,017.60
Electricity facilities (market-based)	5,017.60
Electricity IT-assets (location-based)	233.98
Electricity IT-assets (market-based) ⁵	0
Other indirect (Scope 3) GHG emissions	Carbon emissions and energy efficiency	305-3		Principle 7, 8 SDG 3, 13
Purchased goods and services: Cloud Computing	38.17
Non-electricity consumption of IT-assets
Non-IT electricity (location-based)	138.02
Non-IT electricity (market-based)	0
Business travel
Air ⁶	2,633.38
Rail	0.246
Public transportation	1.57
Nightly hotel stays	270.25
Car rentals	169.83
Employee commuting	217.79
Working from home	4,467.14

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Emissions
GHG emissions intensity
(Scope 1, 2 and 3 mt CO₂e) ⁷ / Total number of employees ⁸	2.81 Carbon emissions and energy efficiency	305-4		Principle 8 SDG 13
(Scope 1, 2 and 3 mtCO₂e) / Revenue ⁹	3,671.01
Waste
Management of significant waste-related impacts	Waste management	306-1 306-2
Waste generated and diverted from disposal (tons) ¹⁰	47.33 Waste management	306-3 306-4
Supplier environmental assessment
	Our commitment to the environment extends to our staff, suppliers, and the communities in which we operate. Suppliers are required to adopt their own environmental sustainability goals, while complying with all Applicable Laws and Regulations regarding the protection and betterment of the environment. Supplier Code of Conduct	308
Employment
Employee engagement score ¹¹	77% Listening to our employees		SV-PS-330a.3
New employee hires (U.S. full-time) ¹²	1,207 Our people	401-1
Employee turnover rate (U.S. full-time) ¹²	1,132 Our people	401-1	SV-PS-330a.2	Principle 6 SDG 5, 8, 10

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Employment
Benefits provided to full-time employees that are not provided to temporary or part-time employees	Kelly complies with local legislation as it pertains to offering benefits to all of our employees, including full-time, part-time and temporary talent. Our people	401-2		Principle 6 SDG 3, 5, 8
Parental leave	In 2022, Kelly introduced fully paid parental leave, providing two weeks of paid time-off for new moms and dads. 100 U.S. employees utilized this benefit in 2022. Employee wellness	401-3
Occupational Health and Safety (OH&S)
Occupational health and safety management system	Global health and safety	403-1		SDG 8
Hazard identification, risk assessment, and incident investigation	Global health and safety	403-2
Occupational health services	Global health and safety	403-3
Worker participation, consultation, and communication on occupational health and safety	Global health and safety	403-4
Worker training on occupational health and safety	Global health and safety	403-5
Promotion of worker health	Global health and safety	403-6
Prevention and mitigation of occupational health and safety impacts directly linked by business relationships	Global health and safety	403-7

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Occupational Health and Safety (OH&S)
Workers covered by an occupational health and safety management system	Global health and safety	403-8
Work-related injuries	Global health and safety	403-9		SDG 8
Total number of recordable injuries/illness	5 Global health and safety	403-9		SDG 8
Total number of cases with days away from work	1 Global health and safety	403-9		SDG 8
Total number of work-related fatalities	0 Global health and safety	403-9		SDG 8
Days Away/restricted and transferred incidence rate (DART)	0.05 Global health and safety	403-9		SDG 8
Total Recordable Incidence Rate (TRIR)	0.09 Global health and safety	403-9		SDG 8
Training and education
Average hours of training per year per employee	Learning and development	404-1		Principle 6 SDG 4, 5, 8, 10
Programs for upgrading employee skills and transition assistance programs	Learning and development L.E.A.P Program	404-2		Principle 6 SDG 8
Percentage of employees receiving regular performance and career development reviews	Kelly's People Performance process provides multiple opportunities each year for all employees and leaders to have performance, career and development conversations. Learning and development People performance	404-3		Principle 6 SDG 8

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Diversity and Equal Opportunity
Diversity of governance bodies and employees	Governance structure and ESG accountability 2023 Proxy	405-1
Board of Directors
Women	Governance structure and ESG accountability 2023 Proxy	405-1	SV-PS-330a.1	SDG 5
Men	Governance structure and ESG accountability 2023 Proxy	405-1	SV-PS-330a.1	SDG 5
Diverse background	Governance structure and ESG accountability 2023 Proxy	405-1	SV-PS-330a.1	SDG 5
Ratio of basic salary and remuneration of women to men	2023 Proxy	405-2
Non-discrimination
Incidents of discrimination and corrective actions taken	In accordance with our Code of Business Conduct and Ethics, Kelly encourages all employees to promptly report concerns to their managers, other appropriate personnel, or Kelly Services’ Business Conduct & Ethics Reporting program, which is available 24 hours a day, seven days a week. All claims of discrimination or harassment are thoroughly reviewed and investigated by a representative of the company and appropriate action is taken. Code of Business Conduct and Ethics	406-1

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Local communities
Operations with local community engagement, impact assessments, and development programs	Social investment programs Kelly Engage Kelly Relief Fund	413-1		Principle 1 SDG 11
Operations with significant actual and potential negative impacts on local communities	Kelly Relief Fund Business continuity	413-2		Principle 1 SDG 11
Supplier social assessment
New suppliers that were screened using social criteria	Supplier diversity, equity and inclusion	414-1		Principle 6
Public policy
Political contributions	The company Code of Business Conduct and Ethics prohibits the use of company property, equipment funds, or other resources to make direct or indirect political contributions, unless certified approval by the Company’s general counsel is given. Code of Business Conduct and Ethics Political contributions and advocacy	415-1		Principle 10
Customer health and safety
Assessment of the health and safety impacts of product and service categories	Global health and safety -Customers Supplier risk management	416-1

Disclosure	URL/Section Reference / Response	GRI	SASB	UNGC
Customer Privacy
Policies and practices relating to collection, usage, and retention of customer information	Risk management Privacy and data protection Cybersecurity		SV-PS-230a.1 SV-PS-230a.2
Number of data breaches	0 Privacy and data protection	418-1	SV-PS-230a.3
% involving customers' confidential business information (CBI) or personally identifiable information (PII)	0 Privacy and data protection	418-1	SV-PS-230a.3
Number of customers affected	0 Privacy and data protection	418-1	SV-PS-230a.3

Notes on disclosures

¹CY22 Includes energy consumption from 182 facilities with operational control in the U.S., Canada, Puerto Rico, Australia and Malaysia, and IT-assets located in a third-party Data Center in the U.S.²Energy intensity metric is calculated on total electricity consumption over SqFt across facilities with operational control in the US, Canada, Puerto Rico, Malaysia, and Australia. It does not consider offices with operational control in EMEA.^{3 4}Kelly carbon emissions are estimated considering the GHG Protocol: Corporate Standard Methodology and global warming potential values from the 5th assessment report. GHG inventory includes emission sources from operations in the U.S., Canada, Puerto Rico, Malaysia and Australia. This report does not include emission sources from EMEA region.⁵Accounts for Renewable Energy Certificates (RECs) provided by our data center vendor.⁶Emissions factors from air travel includes Radiative Forcing (RF) which takes into account the additional environmental impact of aviation from nitrous oxide and water vapor emitted at high attitudes.⁷Carbon footprint (mtCO2e) Scope 1 measurement is calculated upon stationary combustion from natural gas consumption across 181 offices in the U.S., Canada, Puerto Rico, and Australia, and mobile combustion from two vehicles owned by Kelly. Scope 2 emissions are estimated from electricity consumption from 182 global facilities across the U.S., Canada, Puerto Rico and Australia, as well as electricity consumption from IT-Assets located in third-party data centers where Kelly has operational control. Emission factors for global facilities considered the U.S. local e-grid and for other countries, it considers emission factors at country level from the IEA.⁸The average number of employees going to office in 2022: 579. Total number of employees commuting to the office across global facilities was estimated at 5,207. Emissions intensity metrics of employees is estimated at 2.82 mtCO₂e/total employees⁹mtCO2e generated per billion dollar revenue for U.S., Canada, Puerto Rico, Mexico, Malaysia and Australia.¹⁰Waste is generated from office-based operations. Waste diverted from final disposition to landfills corresponds to internal procedures of recycling paper-use, office-related activities, and e-waste programs.¹¹Engagement calculated by computing average score for eSat (employee satisfaction) - or eSat and recommend - or a customized aggregate.¹²"U.S." includes employees in Puerto Rico