Introduction
We create limitless opportunities by connecting people to work in ways that enrich their lives, and companies to people who drive innovation and growth.
A Message From Our President and CEOAbout KellyKelly by the NumbersKelly AdvantageAwards and RecognitionAbout this Report
At Kelly, we are driven by a noble purpose: to connect people to work in ways that enrich their lives, and companies to people who drive innovation and growth. This purpose guides our actions and decisions every day as we strive to create shared value for our employees, talent, customers, suppliers, shareholders, and communities.
As a pioneer and leader in the staffing industry, we have a unique opportunity and responsibility to shape the experience of work. We recognize the challenges and opportunities that come with rapid changes in the labor market, evolving expectations of workers and employers, and growing demand for environmental, social, and governance (ESG) performance. We are committed to leading in these areas with collaboration, agility, and innovation.
That is why we have developed and implemented a comprehensive Corporate Sustainability and ESG strategy aligned with our business goals, stakeholder interests, and the Ten Principles of the United Nations Global Compact.
Throughout the pages of this report, we are proud to share the core pillars of our ESG strategy, our progress and achievements this past year, and our spirit of continuous improvement as we grow with purpose.
I am grateful to our many partners in this important work. Together, we are creating a more inclusive, equitable, and sustainable workforce and world.
Sincerely,
President and CEO
We connect people to work in ways that enrich their lives.
We're not just in the staffing business. We're in the opportunity-creation business. Our mission is focused on empowering our candidates, employees, and clients by connecting the right people with the right jobs. We ignite a ripple effect that changes and improves families, communities, economies, and the world.
With over 75 years of experience, we are a pioneer in the staffing industry and the industry’s first Managed Service Provider (MSP), continuously adapting our workforce solutions to align with evolving marketplace demands and changing needs of individuals.
Our Talent Promise
Our Business Units and Brands
We’re the best company for business and talent to work with. We’ve been recognized around the world and across the spectrum for what we do.
Kelly Named One of the World’s Best Companies by TIME Magazine
Kelly Named a Top 100 Company for Hybrid Jobs by FlexJobs
KellyOCG Earned the 2023 Global Supplier of the Year Award from Global Power Leader Cummins Inc.
KellyOCG earned recognition as a Partner-level supplier for 2023 in the John Deere Achieving Excellence Program
Kelly Named 2023 America’s Best Temporary Staffing and Professional Recruiting Firm by Forbes
For the 11th Straight Year, Kelly Has Been Named to FlexJobs’ List of the Top 100 Companies to Watch for Remote Jobs. Kelly is one of only six employers to make the list every year since 2014
Kelly Named to the 2024 International Association of Outsourcing Professionals (IAOP) Global Sourcing 100 List
KellyOCG Named to HRO Today’s APAC, EMEA, and Enterprise RPO Baker’s Dozen List, 2023
Softworld Earned the 2024 Best of Staffing Award by ClearlyRated for providing remarkable service to its clients
Kelly Named a Top Global Champion for Supplier Diversity and Inclusion for the fifth consecutive year by WEConnect International
Kelly Named a 2023 Michigan Minority Supplier Diversity Council (MMSDC) ACE Award Recipient for Professional Services & Staffing
The Great Lakes Women’s Business Council Named Kelly its 2023 Excellence in Supplier Diversity Award Winner for successfully integrating supplier diversity and having meaningful results in certified Women Business Enterprise (WBE) spend
Kelly Earned the 2024 Military Friendly Employer and Military Friendly Spouse Employer Designation by VIQTORY for the eighth consecutive year
Kelly Wins Global Impact Sourcing Award by IAOP for its commitment to impact sourcing by recruiting candidates from socio-economically disadvantaged backgrounds
Kelly Earned Gold Supplier Status in Business Sustainability from EcoVadis, ranking us among the top 3% of companies rated in the temporary employment agency activities industry
In 2023, Kelly Earned a “C” Score from CDP, placing us in the Awareness Band among the specialized professional services activity group
This report, published annually, summarizes the progress of our Corporate Sustainability and ESG strategy from January 1 to December 31, 2023. Where mentioned, it also incorporates aggregated data and information relevant to our Corporate Sustainability and ESG achievements from past years, and activities for 2024. The scope of this report focuses on our global operations with direct operational control and our impact throughout our value chain, including our specialty services and business partners.
The data presented in this report was gathered by the Corporate Sustainability team in collaboration with the relevant operational areas of Kelly. Kelly's Internal Audit team has reviewed the data, and any estimations are clearly disclosed. Any assumptions and secondary data used for estimations are detailed within the report's content or in the ESG Index section.
Kelly’s 2023 Corporate Sustainability and ESG report aligns with external non-financial sustainability assessments such as CDP, EcoVadis, and the financial disclosures included in our most recent Annual Report on Form 10-K filed with the U.S. Securities and Exchange Commission (SEC). Our progress is reported in accordance with internationally recognized sustainability frameworks: Global Reporting Initiative (GRI), Sustainability Accounting Standards Board (SASB), and the United Nations Sustainable Development Goals (UN SDGs). Since 2019, Kelly has been a proud signatory of the Ten Principles of the United Nations Global Compact (UNGC), demonstrating our commitment to making these principles part of our strategy and business culture.
This report has been registered to the GRI and is informed annually to the UNGC. The information contained in this report is not expected to be externally verified or audited by any agency or third-party organization.
Any questions or feedback?
sustainability@kellyservices.com
