CHOOSING TO SPECIALIZE

Our chosen markets show strong demand.

Kelly’s addressable staffing and outsourcing market generates over $650 billion* of revenue worldwide.

Market size data is 2020e in USD except MSP, global staffing, engineering outsourcing (2019); SET outsourcing includes Science, Engineering, and Telecom MSP revenue based on ~3.5% of global spend under management; Data sources: SIA, Nelson Hall, Kelly Education.

(1)Managed Service Provider (“MSP”); Recruitment Process Outsourcing (“RPO”).

Our operating model aligns to these specialties.

We have redesigned our operating model to drive profitable growth in our chosen specialties.

	Kelly Professional & Industrial	Kelly Science, Engineering, Technology & Telecom	Kelly Education	Kelly OCG	Kelly International
Revenue	$1.8B	$1.2B⁽¹⁾	$0.4B⁽²⁾	$0.4B⁽³⁾	$1.1B
GP Rate	16.9%	21.9%⁽¹⁾	15.6%⁽²⁾	32.7%⁽³⁾	13.9%
Geography	North America	North America	U.S.	Global	EMEA & Mexico
Specialties	Industrial Contact Center Office Clerical	Engineering Science & Clinical Technology Telecom	Early Childhood K-12 Special Ed/Needs Tutoring Higher Education Executive Search	MSP⁽⁴⁾ RPO⁽⁴⁾ PPO⁽⁴⁾ Consulting	Life Sciences IT Finance Other Local Professional Niches

Kelly size and margin profiles are based on 2021 full year results; ⁽¹⁾Kelly SET revenue and GP rate was $1.2B and 22.3%, respectively, including the results of Softworld on a proforma basis; ⁽²⁾Kelly Education revenue and GP rate was $0.5B and 16.8%, respectively, including the results of PTS on a proforma basis; ⁽³⁾Kelly OCG revenue and GP rate was $0.5B and 33.4%, respectively, including the results of RocketPower on a proforma basis; ⁽⁴⁾Managed Service Provider (“MSP”); Recruitment Process Outsourcing (“RPO”); Professional Payroll Outsourcing (“PPO”).