INTRODUCTION

In today’s rapidly changing market, organizations and workforce experts alike are trying to determine what the future of work will look like. However, most professionals involved in the process operate from the perspective of their individual scope of responsibility, which often leads to siloed perspectives that may solve one aspect of the challenge—yet create another problem. Based on conversations across the market and our in-depth research, KellyOCG® has determined that there are four dimensions organizations need to consider when contemplating the “future of work”: the workforce, the workplace, technology, and social norms. By taking these four dimensions into account, organizations can better gain a comprehensive overview of the range of models they may want to utilize to engage and execute within their workforce plan. Further, they can assess which combination of engagement models will drive the business outcomes they want to achieve.

For over 70 years, Kelly® has been an innovator and a market leader in workforce solutions, helping organizations in many industries build their workforces and meet their operational objectives in an ever-evolving world of work.

In a marketplace where several major trends are driving the fast pace of transformation, we maintain our focus on supporting our clients, our supplier network, and the talent we engage with our insights.

Every day, we study this challenge: What does the future of work look like? In this paper, we posit that organizations can secure significantly greater value by factoring into their assessments all four of the dimensions that define the future of work.