What is a digital worker?
Digital workers support human workers and enable greater efficiency. They promote limitless human achievement and talent engagement. The powerful combination of automation and value-added human work is becoming an integral and crucial component of an effective workforce.”
Uncertain economic conditions. Fierce talent competition. Hiring freezes. It’s a complex global workforce landscape right now, and organizations everywhere must work smarter and faster to get ahead. But by blending digital and human workers, leaders can ensure that tasks are carried out efficiently without losing the human creativity and insight that drives their success.
Businesses that take the lead on robotic tools and automated processes today will not only expand the capabilities of their human workforce, they’ll also be better prepared to navigate future challenges and obstacles.
Automation is shaping the future of work. Are you ready?
92% of HR leaders say the sheer amount of work they must undertake will be a big barrier to success in 2024.1
73% of organizations have already deployed technology to automate business tasks.2
A digital worker is an automated digital team member designed to carry out a specific task or role. Digital workers are often powered by robotic process automation (RPA) to carry out repeatable, repetitive, and mundane tasks that actively support a human workforce.
Will digital workers replace people?
Digital workers aren’t here to take our jobs; they’re here to make human work more fulfilling, rewarding, and engaging – empowering people to focus on the tasks that bring meaning to work and value to organizations.
Introducing Kelly Fusion
Kelly Fusion is a suite of people-first automated work solutions that reduce time and labor-intensive tasks, enabling businesses and employees to deliver elevated results and enhanced talent experiences.
1 The changing face of HR in 2024, Sage, 2023
2 2019 Automation Survey: The Path to Digital Transformation, IDC & DOCUMENT Strategy, December 2018
You’ve probably heard of various types of automation tools. You may even be using some of them right now. How are digital workers different? It’s simple – they are built with people in mind. Kelly Fusion digital workers are much more than an RPA-driven process tool; they act as a distinct fourth labor channel, uniquely designed and deployed to support human work.
What can digital workers do?
Digital workers can carry out all types of repeatable, digital tasks, from overseeing new hire processes and onboarding to background screenings and reviewing drug test results. The right digital worker, in the right place, can deliver huge business and people benefits, including:
Increasing compliance and reducing risk
Eliminating repetitive, mundane work
Ensuring work is carried out accurately and efficiently
Providing time and space for human innovation
Delivering consistent, reliable services
Improving employee experiences
Find out how a Kelly Fusion digital worker saved over $1M in costs and 42,000 hours.
